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Networking offers the best example of the double-edged nature of commercial standards. Networking products from different companies are practically guaranteed to interoperate, because they conform to the same standards. But because they conform to the same detailed standards, there is little that companies can do to differentiate their individual products. Standardization is a great leveler. So companies try to distinguish their products by combining multiple features in one device, as well as by offering different pricing and support strategies. They also do so by stressing the different "-ities" mentioned above.

There is a tendency to group features based on the size of the network, but size is a superficial measurement. A small brokerage office or medical office needs fast response, high security, and extremely high reliability. A large title search company needs high reliability and tremendous storage capacity, but probably doesn't need to pay for the fastest network speed. Here are some general and specific features to look for in your networking products. The level at which you implement the following capabilities (if at all) should be associated closely with the reply to one very important question: How much am I willing to pay for:

bulletAvailability. Availability is a single term that combines reliability and throughput. It's often used to identify servers designed with these attributes.

 
bulletReliability. If you measure your revenue in dollars per minute, you need high reliability. Equipment designers primarily gain reliability by using redundant components. High-reliability servers, routers, storage devices, and switches feature multiple power supplies, redundant connections, and even multiple CPUs. You can also cluster servers and routers together so that each device monitors the operations of the others and is ready to pick up the load for a device that fails. You can even arrange a print server so it sends print jobs to a ready printer if the destination printer fails.

 
bulletThroughput. Throughput, or network capacity, is related to speed. Fast connections can offer high throughput if they're properly configured, but high throughput also means that there are no constrictions or contentions for network services (such as access to Internet or intranet connections, to DHCP services, to DNS, and so forth ). The design of high-throughput systems begins with sufficient transmission and processing speed and extends to optimal addressing and network organization.

 
bulletManageability. Do you have branch offices where there is no on-site IS support? Do you have a large campus environment or warehouses that are more than a minute or two walk from the IS offices? If so, then your networked devices should be equipped with management capabilities. The Simple Network Management Protocol (SNMP) describes specific monitoring and management capabilities for different kinds of devices. If you invest in products with internal SNMP services, then you can remotely monitor and manage their operation. You can also receive notification of problems and detailed operation reports over time.

 
bulletScalability. Invest in scalable equipment so you won't have to replace devices if your network grows. Companies offer switches and other components in stackable and chassis-based configurations that allow added devices to become part of a larger single device. If the size of your network is fixed and you don't require scalability, though, then you can consider less expensive closed systems consisting of a single cabinet with no expansion capability. Is scalability an issue in a home or in home-office network configurations? Interestingly, yes. Some home-networking routers come with 4-port switches and some come with 8- or 12-port switches. If you choose a more affordable 4-port device, then you'll face another investment and reconfiguration of cables if you add a fifth computer or a printer, a wireless access point, or some other networked device.

 
bulletSecurity. Generally, security features are like insurance. You should have all that you need, but you shouldn't pay for more than you need. The best way to gauge your need for network security is to look at the security of the building housing your network. Do you have a high fence and uniformed guards controlling building access? Do you grant access to specific areas based on possession of a key card or through more rigorous techniques, such as fingerprint scanning? Your investment in network security should complement your investment in building security.

Networking products offer many types of optional security features. For example, some Ethernet adapters can encrypt the data traveling among networked devices. Switches can keep lists of authorized Ethernet adapters and allow only specific adapters to access designated servers or services. Specialized certificate servers will only allow certain individuals to access preapproved applications. Authentication techniques, such as fingerprint or retinal scanning, ensure that people are who they claim to be.

 

bulletWarranties and upgrades. One-year warranties are common on networking equipment, but many products need periodic upgrades. Companies selling high-capacity and high-reliability products often offer better warranties. Devices such as firewalls, routers, and antivirus software need frequent and regular upgrades.
 


 

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